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Frequently Asked Questions

  1. Browse our website to find the product you want to purchase.
  2. Click on the product to see its details and add it to your cart.
  3. Once you have added all the products you want to buy to your cart, click on the cart icon to review your order.
  4. At checkout, fill in your shipping and payment information.
  5. Review your order details and click on "Place Order" to complete the purchase.

you can cancel your order before it has shipped. If you need to cancel your order, please contact our customer service team as soon as possible. Once your order has shipped, we cannot cancel it.

You can create your account on thedecorativeart by entering and verifying your mobile number or email. Click on "Create New Account" or register after that and fill up the form to create your thedecorativeart account.

We are proud that all our shipments go through 3 levels of packaging and inspection before dispatch. The likelihood of damage is very small. However, in case there is any damage.

  • we offers a replacement guarantee for all products ordered online. Products will be replaced only in case of a manufacturing defect or damage due to transportation. Also same for Missing items.
  • You'll have to submit a box opening Video or Images to customercare@decorativeart.com (within 24 Hrs of delivery time) - If you are eligible for a replacement, you may notify us within 2 days from the date of delivery and ship the product back to us for a free replacement.
  • Processing Orders: Our business hours are 10 am to 6 pm Indian Standard Time (IST), Monday to Saturday. If you need to contact us outside our business hours, please email our customer service department atcustomercare@decorativeart.com  and we will respond as soon as possible.

some products are come with product manufacturing warranty.

  1. Browse our website to find the product you want to purchase.
  2. Click on the product to see its details and add it to your cart.
  3. Once you have added all the products you want to buy to your cart, click on the cart icon to review your order.
  4. At checkout, fill in your shipping and payment information.
  5. Review your order details and click on "Place Order" to complete the purchase.

All orders placed on Myntra are dispatched thedecorativeart through our courier  Logistics or through other courier partners such as Blue Dart, Delhivery,ecom Etc.

We support the following payment options at :

  • Cash On Delivery (available in selected pin codes)
  • Credit Card
  • Debit Card
  • Net banking
  • Gift Card
  • Wallet

We support the following payment options at :

  • Cash On Delivery (available in selected pin codes)
  • Credit Card
  • Debit Card
  • Net banking
  • Gift Card
  • Wallet
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